FAQs - Ask Mareli

Frequently Asked Questions

Find answers to commonly asked questions about counselling services

How do I schedule a session?

To schedule a session, send Mareli a WhatsApp at +27 71 35 22562 or email mentor[at]askmareli.com.

How many counselling sessions will I need?

The number of counselling sessions will depend on the needs of the person seeking counselling. Between 6 and 10 sessions can be effective for adults, and a minimum of 10 sessions for couples.
Some people find that a few sessions provide the clarity they need, while others benefit from longer-term support.

Is what I tell you confidential?

Yes. Confidentiality is the cornerstone of counselling. What you bring to counselling stays in the room.
There are, however, there are exceptions that may require disclosure:
Risk of harm to yourself or others.
A court order or legal requirement.
Disclosure or suspicion of child abuse.
These principles also apply when working with minors (under 18). Any disclosure will always be handled with your best interests in mind.

Do you offer mentorship for counsellors?

Yes. I offer practice setup mentorship for counsellors who are in the early stages of building their own private practice. This is not formal supervision, but rather practical, supportive guidance to help you find your feet with confidence.
Sessions are conducted online at R 450 per session. Please feel free to contact me to discuss your needs.

Do you accept Medical Aid?

No, my practice is cash-based only. Payment is due before each session.

How much does a session cost?

Session rates: (please enquire for international rates) Individual Counselling: R550.00 per session.
Couples Counselling: R750.00 per 60 min session / R950.00 per 90 min session.

Are the sessions online or in-person?

All sessions are conducted online via Zoom, from the comfort of your own space. All you need is a stable internet connection, a private space, and a device with a camera and microphone.

Do you offer emergency or crisis support?

We do not provide emergency services. If you are in crisis or require immediate support, contact a crisis helpline such as:
a) Childline: 0800 055 555
b) SADAG Mental Health Line: 011 234 4837
b) Suicide Crisis Line: 0800 567 567 or SMS: 31393
c) Lifeline: 0861 322 322

Support is Here

You don’t have to stay stuck in disconnection or uncertainty in your relationship.

Support is available to help you find clarity, healing, and direction- at your own pace.

Ready to Transform Your Relationship?

Do you feel stuck in your relationship?
Is there resentment, distance, or emotional disconnection?
Are you struggling to communicate and feel truly heard?
Are you unsure how to move forward or repair what feels broken?
Do you love God, yet still feel spiritually or emotionally disconnected in your relationship?

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